How to Customize Email Templates In Shopify?

13 minutes read

To customize email templates in Shopify, you need to follow these steps:

  1. Login to your Shopify admin panel and navigate to the "Settings" tab.
  2. From the dropdown menu, select "Notifications" to access the notification settings.
  3. Here, you will find a list of different email templates that you can customize. Each template corresponds to a specific event or action in your store, such as order confirmation, shipping confirmation, etc.
  4. Click on the template you want to customize, and a HTML editor will open where you can modify the email's content.
  5. You can add your branding elements like your store logo, colors, and custom text to make the email more personalized and aligned with your brand identity.
  6. The editor allows you to use variables to dynamically insert customer and order-specific information, such as customer names, order numbers, and product details. You can find a list of available variables within the editor itself.
  7. Make sure to save your changes after the modifications are made.
  8. To preview the customized email template, you can use the "Preview" button located at the top-right corner of the editor.
  9. Once you are satisfied with the changes, you can send a test email to yourself or any other recipient to ensure it looks as expected.
  10. Repeat these steps for any other email templates you wish to customize.


Customizing email templates in Shopify allows you to deliver a consistent and professional brand experience to your customers. By personalizing the content and design of your emails, you can enhance customer engagement and reinforce your brand's identity.

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How to customize the footer section of email templates?

To customize the footer section of email templates, follow these steps:

  1. Choose the email template you want to customize. Most email marketing platforms allow you to select a pre-designed template or create a new one from scratch.
  2. Look for the section where the footer is located. It is usually at the bottom of the template and may be separated from the main content with a horizontal line.
  3. Edit the text: Update the text in the footer to reflect your brand or campaign information. Common elements include your company name, address, contact details, social media links, and unsubscribe links. Remember to comply with applicable legal requirements for including your physical address in marketing emails.
  4. Customize the design: Modify the design elements of the footer to match your brand identity. This can be done by changing the font style, size, and color of the text. You may also choose to add your company logo or other visual elements.
  5. Add social media icons and links: Incorporate social media icons that link to your various social media profiles. This allows recipients to easily connect with you on different platforms.
  6. Include legal disclaimers or privacy policy: If required, include any necessary legal disclaimers or a link to your privacy policy to ensure compliance with regulations and build trust with recipients.
  7. Optimize for mobile: It's important to ensure that your footer is mobile-friendly and displays well on different devices. Test your email template on different screen sizes to verify the footer's responsiveness.
  8. Preview and test: Before sending out the email template, preview and test it thoroughly. Check for any alignment issues, broken links, or missing elements in the footer section.
  9. Save the changes: Once you are satisfied with your customizations, save the changes to the template. This modified template can then be used for future email campaigns.


Remember to align your footer with your overall branding strategy and keep it consistent across different email templates to maintain a professional and cohesive look.


How to access email templates in Shopify?

To access email templates in Shopify, follow these steps:

  1. Log in to your Shopify admin panel.
  2. From the Shopify admin dashboard, click on "Settings" which is located at the bottom left corner of the page.
  3. In the Settings menu, click on "Notifications".
  4. In the Notifications section, you will see a list of email templates. Each template is related to a specific action or event in your store, such as order confirmation, shipping confirmation, etc.
  5. To edit an existing template, click on the name of the template you want to modify. This will open the template editor.
  6. Make changes to the template using the available fields and editing tools. You can customize the text, design, and layout of the email template according to your requirements.
  7. If you wish to create a new email template, scroll down to the bottom of the page and click on the "Create New Template" button.
  8. Specify the purpose or event for which you want to create the template, and click on the "Create Template" button.
  9. Once created, the new template will appear in the list, and you can edit it by clicking on its name.
  10. After making changes to a template, be sure to click on the "Save" button to save your modifications.


Note: Shopify's email templates use Liquid, which is a templating language that allows dynamic content and personalized information to be included in emails. You can learn more about Liquid and its syntax in Shopify's documentation if you want to further customize your email templates.


How to change the font style in email templates?

The process of changing the font style in email templates may vary depending on the email service provider or software you are using. However, here are some general instructions that should apply to most platforms:

  1. Open your email template editor: Log in to your email service provider (e.g., Gmail, Outlook, Mailchimp, etc.) and access the editor for creating or editing email templates.
  2. Select the text you want to change: Click and drag the cursor over the text you want to modify. This can be a single word, a phrase, or multiple paragraphs.
  3. Find the font settings: Look for the font settings toolbar or menu in the editor. It's usually located at the top or within a formatting section. The font options may be represented by icons or drop-down menus.
  4. Choose the desired font style: Click on the font dropdown menu and select the font style you want to use. Common options include Arial, Times New Roman, Verdana, and Calibri, but the available choices may vary depending on your email editor.
  5. Apply the changes: Once you have selected the font style, the text you highlighted should automatically update to reflect the new font style.
  6. Review and save: Take a moment to review the changes and make any necessary adjustments. Save your email template when you are satisfied with the changes.


It's important to note that the recipient of the email may not see the same font style if their email client or device does not support the chosen font. Therefore, it's advisable to choose widely-supported fonts to ensure readability across different platforms.


How to integrate personalized product recommendations in email templates?

Integrating personalized product recommendations in email templates involves the following steps:

  1. Collect customer data: Start by collecting key customer data such as browsing history, purchase history, preferences, and demographics. This data will enable you to understand each customer's individual preferences and tailor your product recommendations accordingly.
  2. Choose a recommendation engine: Select a recommendation engine or use a third-party service that provides personalized product recommendations based on customer data. There are various options available, such as Amazon Personalize, Xtremepush, or Handpick.
  3. Define recommendation rules: Set up rules based on specific criteria and algorithms to determine which products to recommend to each customer. Consider factors such as browsing behavior, purchase history, similar products, top-rated products, or frequently bought together items.
  4. Segment your audience: Divide your email recipient list into various segments based on common characteristics such as demography, browsing patterns, or purchase history. This will help you tailor your product recommendations to each segment specifically.
  5. Design email templates: Create visually appealing and engaging email templates that include the personalized product recommendations. Use dynamic content blocks to display different products based on each recipient's browsing or purchase behavior.
  6. Insert recommendation HTML tags: Integrate HTML tags or placeholders in your email template that will be replaced with the personalized product recommendations when the email is sent. These tags are typically provided by the recommendation engine or service you are using.
  7. Test and optimize: Before sending out the emails, thoroughly test the integration and ensure that the personalized product recommendations are displayed correctly in different email clients and devices. Continuously analyze the performance of the recommendations and refine your rules and algorithms to improve accuracy.
  8. Automate the process: Set up an automated process where the email templates are populated with personalized product recommendations based on the recipient's data. This ensures that every email sent is tailored to each individual customer.


By following these steps, you can successfully integrate personalized product recommendations into your email templates, enhancing customer engagement and boosting conversions.


How to add dynamic discount codes in email templates?

To add dynamic discount codes in email templates, you can follow these steps:

  1. Generate unique discount codes: Create a list of unique discount codes that can be used by your customers. You can either manually create these codes or use a code generator tool.
  2. Create a merge field or variable: In your email template, add a merge field or variable that will dynamically insert the discount code. For example, you can use "{{discount_code}}" as a placeholder.
  3. Connect your email platform to your discount code database: Use an email service provider or marketing automation tool that allows you to connect to your discount code database. Import the list of discount codes or integrate with a CRM or e-commerce platform to access the codes.
  4. Insert the merge field or variable in the email template: Replace the placeholder text in your email template with the merge field or variable. This will ensure that a different discount code is inserted for each recipient.
  5. Test your email template: Send test emails to ensure that the discount codes are being dynamically inserted. Check if the discount codes are unique and properly associated with the email recipients.
  6. Personalize the email content: Consider personalizing the email content by including the recipient's name or other relevant information. You can use merge fields or variables for this as well.
  7. Customize the design: Make sure the email template design complements the discount code information. Use appropriate fonts, colors, and graphics to highlight the discount and make it visually appealing.
  8. Automate the email sending process: Set up automated triggers or campaigns in your email platform to send the emails with dynamic discount codes. This can be based on various conditions like new sign-ups, abandoned carts, or specific customer segments.


By following these steps, you can add dynamic discount codes in your email templates to provide personalized offers to your customers.

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