I need to reset my account just like the one it was bought. Are you able to reset my WHM to default? I’m new to this!!
That was a current help ticket we obtained at our cPanel Help Companies the place we keep servers of on-line service suppliers.
We’ve seen web site homeowners usually request to reset their cPanel account and WHM settings to default.
However, why do they want a WHM reset impulsively?
This may be as a result of compromised system, tousled web site, dangerous configuration, mistaken DNS entries and so forth.
Right this moment, let’s talk about the steps that our Server Help Engineers take to reset a cPanel account and WHM to default.
Reset WHM to default – Vital steps to observe
Now, let’s see how can we reset WHM or a cPanel account to its default configuration.
1) Reset WHM preliminary configuration
We frequently obtain requests from web site homeowners to reset WHM configuration to default, in order that they’ll begin once more with the Wizard to set the hostname, IP tackle, nameservers, contact electronic mail, and so on.
WHM makes use of a contact file (/and so on/.whostmgrft), to find out whether or not the Getting Began Wizard ought to run.
So, our Internet hosting Engineers delete this file “/and so on/.whostmgrft” from the server.
As an illustration, we use the beneath command to take away the file .whostmgrft from the server.
rm -rf /and so on/.whostmgrft
When WHM checks this file, and if it isn’t there, it creates the .whostmgrft file as soon as once more.
Due to this fact, customers will see the Preliminary setup wizard within the browser and might full the preliminary configuration.
2) Take away accounts and reset WHM
Typically, we obtain queries from prospects to take away their whole cPanel accounts, to revive WHM to the unique one.
In such instances, we take the entire server backup and terminate your complete accounts.
If the variety of accounts is restricted, we take the backup individually and terminate them from WHM > Account Capabilities > Terminate Account
However, if there are giant variety of accounts, our Help Engineers write customized scripts to backup the accounts, server configuration recordsdata, and so on. and terminate them.
three) Reset particular person cPanel accounts
Equally, you could generally must reset particular person cPanel accounts preserving the DNS intact.
In such instances, we observe the beneath steps to make it a straightforward course of.
a) Create an entire backup of the account
Backing up the cPanel account is most essential for all the web site homeowners.
As a result of an pointless file can in some unspecified time in the future change into crucial one.
So, backup of an account is the most secure manner to make sure that all web site recordsdata, databases, emails, and so on. are secure.
At Bobcares, our Internet hosting Engineers at all times take an entire backup of the account earlier than making any modifications.
b) Delete the appliance in Softaculous
Secondly, we delete all put in functions by way of Softaculous.
It deletes the set up listing, the related database, and database consumer mechanically.
In different phrases, as soon as the appliance is deleted by way of Softaculous, there is no such thing as a must manually take away the web site contents or database.
We often delete a Softaculous software from cPanel > Software program > Softaculous Apps Installer
c) Delete databases and database customers
However, for manually put in functions, our Help Engineers take away the database and related database customers from cPanel.
We’ll observe the steps beneath to delete the database and associated customers.
Go to cPanel > Databases > Mysql databases
Then, Go to “Present Databases“.
Click on on Delete button.
After that, transfer to “Present customers“.
Click on on Delete button.
d) Delete sub-domains/parked/addon domains
Additional, we delete the account’s sub-domains, parked domains and addon domains.
We observe the beneath steps to take away them from the account.
Go to cPanel > Domains.
Click on on Addon domains/sub-domains/Aliases.
Hit the Take away button subsequent to the area identify.
This may take away all the extra area references within the server.
e) Delete recordsdata below the cPanel account
Crucial step is to delete the cPanel account web site recordsdata or folders.
In different phrases, we delete the contents from the listing “/dwelling/username/public_html” .
Right here, username represents the cPanel username.
Our Internet hosting Engineers simply take away the contents with the “rm -r” command by way of again finish.
Nonetheless, prospects can delete from cPanel utilizing the File Supervisor possibility.
However, at all times watch out whereas eradicating recordsdata. In the event you aren’t assured, don’t go for it.
f) Delete FTP accounts
Subsequent step is to delete the related FTP accounts of the area.
We often delete the FTP accounts by way of cPanel > Recordsdata > FTP Accounts.
g) Delete cron jobs
Typically, there could be customized cron jobs set for the cPanel account.
So, our Internet hosting Engineers at all times be sure that the cron jobs related to the account are eliminated.
And, we take away it from cPanel > Superior > Cron jobs
h) Delete electronic mail accounts
Based mostly on our expertise in managing buyer accounts, we’ve seen prospects requesting cPanel reset after they mess up with their web site.
In such instances, there is no such thing as a affect on their electronic mail accounts, so there is no such thing as a must take away them.
However, generally prospects request to take away the e-mail accounts as effectively.
We observe the beneath steps to take away them.
Go to cPanel > Electronic mail > Electronic mail accounts.
Click on on Delete subsequent to the e-mail account
That’s it. The cPanel account is again to the default state, so you can begin over again.
Briefly, web site homeowners usually request to reset their cPanel account and WHM settings to default. This may be as a result of tousled web site, compromised system, and so on. Right this moment, we’ve seen the totally different steps to reset WHM to default and the way our Server Help Engineers implement it.